Contact Us - Gateway Credit Union

Office Information

Lost/Stolen Cards

2024 Holiday Closings

ATM Locations

Office Information

Postal Address:

100 Otis Smith Drive
Clarksville, TN 37043
Map it!

Numbers:

Phone: (931) 551-8271
FAX: (931) 551-3357
Audio Response Teller Line: (888) 418-4946

Email:

Please note - regular e-mail is not a secure communication method. Gateway Credit Union recommends you not send confidential information by regular e-mail.

General Information: info@gatewaycreditunion.com

Lobby Hours:

Mon., Wed., Thu., Fri: 8:00 a.m. - 4:30 p.m.
Tues.: 9:00 a.m. - 4:30 p.m.

Drive-thru:
Saturday: 9:00 a.m. - 1:00 p.m.

Text Us!

Communicate with us quickly and securely by sending a text to 931-551-8271 during our normal business hours. Our team members are available to answer any questions you may have related to our products and services.

Text gatewaycu to 931-551-8271 to start receiving the latest updates regarding the credit union, including any new products and services we have to offer.

Be sure to opt in to promotional text notices. GCU will send a maximum of 2 SMS messages per week to update you on any special offers or event alerts.

Are you on a mobile device? Tap here.

Lost/Stolen Cards

To Report your Visa Debit Card lost or stolen:

Call 1-888-263-3370

To Report your Visa Credit Card lost or stolen:

Call 1-866-604-0381

2024 Holiday Closings

New Year’s Day: January 1
Martin Luther King, Jr. Day: January 20*
President’s Day: February 17*
Easter: Saturday, April 19
Memorial Day: May 26*
Juneteenth: June 19*
Independence Day: July 4*
Labor Day: September 1*

Columbus Day: October 13*
Veterans Day: November 11
Thanksgiving: November 27 (November 28 - Open drive thru only 9:00 a.m. - 1:00 p.m.)
Christmas Eve: December 24 (Drive Thru Only 8 a.m. - 11 a.m.)
Christmas Day: December 25
New Year’s Eve: December 31 - Close early at 12 p.m.
New Year’s: January 1, 2026

*Please note, our Drive-Thru is closed on the Saturday of a preceding Friday or following Monday holiday.

Join Us!

Bill Pay

ATMs

Cards

Office

Promos!